RailPoint by Kadfire provides rail passengers across the UK, with up-to-the-minute travel information in an easy-to-use touch screen format. Kadfire has developed a range of screen configurations to suit any environment, all designed to be durable, reliable and future-proof.
Kadfire designs include sleek wall-mounted displays, freestanding totems, standalone wireless mobile battery-powered units, help points, CIS and more. All displays feature bright, full HD displays with customer information delivered via Kadfire’s bespoke Content Management System.
Designed as a new addition or as a replacement to the existing customer help point estate.
A fully featured customer information point with a highly visible, high impact design.
A striking addition to the display estate, emulating the lines and familiarity of the smartphone.
A completely mobile, wireless signage solution you can use virtually anywhere.
“We required a supplier who would work with the incumbent supplier, develop an enhanced product and do this whilst maintaining a consistent service. Kadfire did this and more. They have brought a new product to St Pancras, with added customer information options and, importantly, a back-suite of data analysis reports. These insight reports help identify customer needs and will help the station further strive to meet their requirements.”
Andy Daley, Network Rail High Speed
"We have worked with Kadfire for a number of years and are continually impressed with their ongoing support and ideas for new products. We have recently engaged with them to develop the presentation layer for our Customer Information Screen Estate, we admire their dedication to this project and are proud to introduce a leading CIS design to our route which would not have been achievable without the fantastic team at Kadfire."
Shane McConnor, LNER
Kadfire designs hardware for its own product family as well as for customers with bespoke projects or needs.
The team responsible for RailPoint also deliver and maintain bespoke software solutions from scratch.
Our in-house design studio will work with you to create a thoughtful user interface with your customers in mind.
A real time A to B journey planner, fed from National Rail Enquiries (NRE), with customisable outward journey times. Includes platform numbers, interchange notes, multimodal travel possibilities and comprehensive service details.
Full or summarised live departure boards, including reali time calling patterns for every service. Advanced options include buffering, for departures too far away from the terminal, and countdown displays.
Large format interactive maps including TOC network, local area and even internal station maps. These are gesture driven, much like a smartphone interface, to ensure a familiar user experience.
Full control over the NRE feed for station information with editable fields. Provides customers with advance access to important information such as accessibility arrangements and car parking tariffs.
Service indicator boards fed from TFL or your own XML/JSON driven service feeds.
Compiled from Network Rail’s Integrated Train Planning System (ITPS), with fully searchable contextual timetable data. This can supplant the need for cumbersome A to Z timetable posters, freeing up valuable poster space in your stations.
A live list of disruptions currently affecting journeys across your network, fed from NRE and fully editable from the Content Management System. Larger stations can include disruptions from other relevant TOCs.
A list of planned improvement works across any TOCs network, displayed in an easy to use calendar view. Fed from NRE and fully editable from the Content Management System.
Anything from static onward travel posters to live and interactive local travel feeds can be utilised. Paired with interactive maps, users are able to navigate around the local area and decide which travel option best suits their needs.
Kadfire works with the best industry partners in order to deliver truly excellent customer information and a highly usable customer experience.
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Whether it is a software, hardware or design project, a concept or committed obligations, get in touch to chat through with one of the team.
